Returns and Refunds

If you would like to return any part of your order to us, then please send it back to the following address:

CricketBits Returns
Unit 25 Parkers Close
Downton Business Centre

Upon receipt, you will be refunded for the returned items. Should you wish to exchange for a different size, then please reorder the size you require on our website and we will dispatch it as normal.

If your item is faulty, we will send a replacement out to you.

Please include a note of your order number with your return.

We recommend using for all returns as they are much cheaper than the Royal Mail, and you can either have your parcel collected from a work or home address or drop it off at a local parcel shop.